Planning a visit to the UK or already live here and want to go on holiday to another city? Wonderful idea! However, there are a few things you should keep in mind before you visit, one of which is transportation options.
Even though the UK offers multiple travel options, booking a taxi is often the easiest and most convenient solution. However, the question arises: How do I book a taxi?
In this blog, we will explain in detail how to book a taxi in the UK so that you can travel in style and comfort.
Step 1: Choose a Taxi Service Platform
The first step is deciding on a platform. Several companies offer taxi booking services, each with distinct features. Popular ride-hailing apps include Uber, Lyft, and Bolt, all of which provide easy booking through mobile apps. If you prefer not to install an app, many local services offer web-based booking through their websites for premium global rides.
It’s essential to choose a platform that operates in your city. For example, there is no Uber if you are planning to visit the Kent area in the UK. They have their own taxi services, one of the most popular ones being Express Taxis Kent.
Similarly, if you need to book a taxi in St Albans, Corker is exactly what you need to take you to your destination.
Step 2: Download the App or Access the Website
Most people prefer booking through mobile apps for ease of use and features like real-time tracking. To download an app, visit the App Store for iPhone users or the Google Play Store for Android devices, search for the app (e.g., Uber, Corker), and install it. Once downloaded, open the app to proceed.
Alternatively, if you’re using a desktop or laptop, you can book a ride directly through the taxi service’s website. Navigate to the site and begin the booking process, though you may miss out on certain app-only features like GPS tracking of the driver.
Step 3: Sign Up and Create an Account
Creating an account is usually mandatory for online taxi bookings. Upon opening the app or visiting the website, you’ll be prompted to sign up by entering details like your name, email address, and phone number. A secure password will need to be created.
Depending on the platform, you might receive a verification code via SMS or email to confirm your identity. This two-factor authentication ensures that your account is linked to your personal contact information.
In certain apps, you can opt for additional features such as linking your social media accounts (e.g., Facebook or Google) for faster registration.
Step 4: Add Payment Method
In most cases, online taxi services operate on a cashless payment system. You will need to enter a payment method, typically a credit or debit card. In the app’s payment settings, you’ll find options to add a card by entering the card number, expiration date, and security code (CVV).
Alternatively, certain services support other methods like PayPal, Apple Pay, or Google Pay, which offer added convenience. Some platforms also allow for cash payments in select regions, but these are often less common.
Step 5: Enable Location Services
For accurate pickup location identification, most apps require you to enable location services on your smartphone. This allows the app to automatically detect your current position via GPS. Enabling this feature not only saves you the hassle of manually entering your location but also allows the driver to find you more easily.
If you prefer not to use GPS, you can manually enter your pickup address in the app by typing it in or dropping a pin on the map. This is especially useful in areas with limited GPS accuracy or when booking from a specific point of interest, like a landmark or hotel. This is also useful in smaller cities.
If you are specifically looking for information on how to book a cab in St Albans, it is better to mention your location by selecting it from the map.
Step 6: Set Your Pickup Location
Once the app detects, or you enter your pickup location, it will show the address or a pin on a map. You’ll have the option to confirm the location or adjust it manually if the app misplaces the pickup point.
If you’re at a large venue like an airport or stadium, make sure to specify the exact pickup zone to avoid confusion. Some apps allow you to add details such as gate numbers or specific street corners for greater accuracy.
Step 7: Enter Your Destination
The next step is to input your destination. You can type the address directly or search for a location name (e.g., restaurants, hotels, or landmarks). Apps typically allow you to save frequent destinations like Home or Work for quicker access during future bookings.
Some platforms offer features like multi-stop trips, allowing you to add multiple destinations to your ride. This is useful for running errands or dropping off multiple passengers at different locations.
Step 8: Choose the Type of Ride
Most taxi platforms provide a range of vehicle options to suit different needs:
● Economy rides
These are the most affordable and are often the default option (e.g., UberX, Bolt Lite, Corker).
● Premium rides
For a more luxurious experience, you can select higher-end vehicles (e.g., Uber Black, Lyft Lux, and Corker’s taxis in St Albans and nearby areas).
● Shared rides
If you’re looking to save money and are open to riding with other passengers, shared options like UberPool or Lyft Shared are available.
● Larger vehicles
If you’re travelling with a group or have more luggage, you can select vans or SUVs.
Certain platforms also offer eco-friendly rides with electric or hybrid vehicles, catering to those conscious of their carbon footprint.
Step 9: Check Fare Estimate and Surge Pricing
Before confirming your booking, most platforms will provide a fare estimate based on the distance, expected duration, and current demand. It’s important to note that during peak times (rush hours, special events), surge pricing or dynamic pricing may come into effect, significantly increasing the fare.
You can check for additional fees, such as airport surcharges or tolls, which will be added to the final cost. Some apps also allow you to apply promo codes or discounts at this stage to reduce the fare.
Step 10: Confirm Your Ride
After reviewing the details, tap Confirm or Book Now. The app will assign a nearby driver to your request. You’ll then be provided with the driver’s details, including their name, profile picture, vehicle make and model, and licence plate number. If you pre-book, you will get all the driver’s details beforehand.
In the event of driver unavailability, the app might suggest a longer wait time or increase the fare estimate to attract available drivers in the area. However, booking private taxi services might be of greater benefit in this regard as they provide you with a fixed pricing and do not raise them during peak hours.
Step 11: Track Your Driver
Once your driver has been assigned, you can track their arrival in real-time via the app’s map feature. The estimated time of arrival (ETA) will be displayed, so you’ll know when to expect your ride.
You’ll also have the option to contact your driver through the app, either via phone call or in-app messaging, in case you need to clarify your pickup location or provide further instructions.
Step 12: Verify and Meet Your Driver
When your driver arrives, double-check that the licence plate, car model, and driver details match the information provided in the app. For safety reasons, always ask the driver for your name before entering the vehicle.
In busy areas, you might need to confirm your exact pickup point or walk a short distance to meet the driver in a more accessible location.
Step 13: Complete the Ride and Payment
Once you’ve arrived at your destination, the app will automatically process the payment if you’re using a cashless payment method. For those paying with cash, you can hand the fare directly to the driver. Additionally, you may even pay in advance when you book the taxi.
After the ride, you’ll be prompted to rate your driver and leave a tip if you wish. The rating system helps maintain quality standards, and drivers with consistently low ratings may be penalised or removed from the platform.
Step 14: Review Your Trip Summary
At the end of your ride, a trip summary is generated, including details such as distance travelled, duration, fare breakdown, and driver information. This summary will be available in the app’s history section and will also be emailed to you.
You can refer to this receipt if there are any issues with the fare or if you need to file a complaint or provide feedback.
To Wrap It Up
Booking a taxi online has never been easier, offering an easy, stress-free experience that fits perfectly into our fast-paced lives. With just a few taps, you can go from planning to pick up in minutes, ensuring you’re always on time and in control.
Whether you’re commuting to work, heading out on a night with friends, or are in need of an airport transfer, these platforms provide safety, convenience, and flexibility at your fingertips. So, the next time you need to book a taxi in the UK, follow our tips and have an amazing journey!